Shipping policy

Welcome to Ever Shop India. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During sales, festivals, or peak seasons, order processing may take slightly longer.

2. Shipping Coverage

We currently ship across India.

At this time, international shipping is not available.

3. Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, government restrictions, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on eligible orders as displayed during checkout.
  • Shipping charges (if applicable) will be calculated and shown before payment.
  • Additional delivery charges may apply for remote or difficult-to-reach locations.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking number to monitor the status of your shipment.

6. Delivery Attempts

Our courier partners will make up to three delivery attempts.

If the package cannot be delivered after these attempts due to an incorrect address, customer unavailability, or refusal to accept delivery, the order may be returned to us. Additional shipping charges may apply for re-shipment.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Ever Shop India is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

8. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Do not accept the package if possible.
  • Contact our customer support within 48 hours of delivery.
  • Provide photographs of the damaged package and products.

We will investigate the issue and provide an appropriate resolution.

9. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • Courier operational issues
  • High order volumes during festivals or promotional events

We appreciate your patience during such situations.

10. Cash on Delivery (COD)

Cash on Delivery may be available for selected products and locations.

Ever Shop India reserves the right to limit or disable COD services for certain PIN codes or order values.

11. Shipping Restrictions

Certain products may have shipping restrictions due to legal or logistical reasons.

If an item cannot be shipped to your location, you will be informed before shipment and a refund (if applicable) will be processed.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Ever Shop India

 Website: www.evershopindia.com

Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)